Return Policy

If you are not fully satisfied with a service or product purchased from GreenMedInfo.com we offer a 100% reimbursement within 5 business days of purchase. If the service purchased is a monthly membership subscription, the reimbursement is for the active month only.

Some memberships, such as our Professional Recurring Membership comes with an added *bonus* called GreenMed Tokens. These tokens are currently valued, at the time of this writing, at $2.50 per 100 tokens. A monthly professional membership is granted 1000 tokens upon ordering, and an additional 1000 tokens each time the membership is billed recurringly. If a membership is ordered, and a refund is requested, the value of the tokens will be deducted from the refund. For example, a professional monthly membership is valued at $19.99, and is granted $25.00 worth of tokens. If a user makes use of 500 of these tokens, his refund will be $19.99 - $12.50 (500 tokens are worth $12.50) = $7.49. This system is in place to prevent members from purchasing a professional membership, using the tokens allotted as a bonus, and then cancelling a membership.

At the time of this writing, there are no physical products being sold on the website. In the future that this changes, the following will be enacted.

How To Prepare A Physical Product Return

    • Your Return Authorization Code. Call 1+(888) 334-8148 and you will be given a Return Authorization Code. Write this code on the return sticker found at the bottom of your original invoice. Affix the sticker to the outside of the box you are returning.
       
    • Package Your Return. Include all original packaging and collateral material.
       
    • Insure Your Package. On your invoice, if the price of the item you're returning is listed as:
      • Less than $500: You can ship it via any carrier. Be sure to ship your item fully insured, and request a return receipt for confirmation that your shipment has reached its destination.*
      • More than $500: Ship your package via US Postal Service Registered Mail™, insured for the total value of the contents, and request a return receipt for confirmation that your shipment has reached fabfauxbling.com.* (FedEx® and UPS® will not insure merchandise over $500.)
    • Mail to Following Address:

      Greenmedinfo LLC
      27499 Riverview Center Blvd
      Bonita Springs, FL 34134

You must follow these instructions exactly, failure to do so willprevent the processing of your return. If you have any questions about our return procedure, please contact us at returns@greenmedinfo.com.